Legal

Returns and Warranty Policy

How returns, damaged items and warranty claims work.

Last updated: November 3, 2026

Products ship directly from the manufacturer, so email support@driftoffice.com with your order number and photos before returning anything. We'll send a return authorisation and address; returns sent without one may be refused.

  • Damaged, wrong or missing: tell us within 48 hours of delivery for a replacement or full refund. Keep the packaging.
  • Change of mind: unopened and uninstalled items within 72 hours of delivery, less a 20% restocking fee and shipping. You pay return shipping.
  • No change-of-mind returns on ECUs or electronics once installed, powered or loaded with a map, or on wiring that has been cut or modified.
  • Warranty: faulty products are covered by Link ECU's warranty. To make a claim, contact Link ECU technical support directly; Link decides the outcome. We're happy to help if you get stuck.
  • Refunds go to your original payment method 7 to 14 business days after the return is received and inspected. Please contact us before disputing a charge.

This policy doesn't affect any rights the law gives you. See also our Terms of Sale and Shipping Policy.